Inquiry by Equality and Human Rights Commission Investigates Homecare for Over 65s in the UK

Reports of elder abuse have appeared in the media for some time now, and with a significantly growing senior population, this is an issue which requires addressing.

A recent inquiry by the Equality and Human Rights Commission has found that in some cases the care of elderly people in their own homes is so poor that basic human rights are being ignored.

The Commission’s full report is due to be published in November but it has been revealed that its investigation uncovered worrying examples of neglect of our elderly population, as well as breaches of lack of respect, dignity and privacy.

As the over-65 population in the UK rises, this report highlights some “major problems” in the homecare system.  And as there is not enough nursing home space or funding to cater for the ageing tsunami, how we can deliver care in the home for older people in the UK will become more and more vital.

The report was conducted by gathering information from surveys with NHS local authorities; primary care trusts and private home care providers.  54% of local authorities completed the survey, along with 250 home care providers and over 500 independent submissions from older people and 101 from home care staff. 

Some elderly people described how undignified it felt to have to repeatedly disclose personal information every time a new care worker visited their home; or even being undressed in front of visitors.  It was discovered that in many cases home care workers operate on such a limited time allocation during a home visit that an elderly person may have to choose between having a hot meal or taking a shower. 

In some cases an elderly person was left immobile in bed for 17 hours or more between visits, or went without a hair wash for several weeks.

A fifth of elderly people who had completed the survey claimed that they feared complaining as they did not want repercussions and were not sure how to go about it.

Although this inquiry has exposed some “serious neglect” issues, it is but a snapshot at present, and exposed many complaints, therefore emphasizing the problems.  Despite much being done to recognize the needs and human rights of our elderly, the cuts to social care budgets naturally affects the level of provision that can be offered and sustained.

Paul Burstow, the Care Services minister is quoted as saying that “there can be no place for poor quality care in care services, either in the hoe care system or in residential homes.”

It is hoped the full report by the Equality and Human Rights Commission will help to improve standards of care for the elderly and expose bad practice.


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